The second-hand marketplace Members Share Anger Over Size Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
